PRIVACY POLICY

Effective Date: August 2026

Our website address is: https://elitewebmaintenance.net.

Elite Web Maintenance LLC (“we”, “our”, “us”) is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services.

Information We Collect

We may collect the following types of information:

– Personal identifiers: name, email address, phone number, billing address, and company name.
– Payment data: we do not store credit card details on our servers; all payments are processed through secure third‑party payment gateways.
– Technical data: IP address, browser type, operating system, device information, and cookies for analytics and site functionality.
– Communication data: any information you provide when contacting us via email or contact forms.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

We use cookies to enhance your experience. Here is how we use them:

– If you leave a comment on our site, you may opt‑in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
– If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
– When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
– If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third‑party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

How We Use Your Information

We use the information we collect for the following purposes:

– To provide, maintain, and improve our website maintenance services.
– To process transactions and send order confirmations, invoices, and service updates.
– To respond to your inquiries and provide customer support.
– To send promotional communications (only with your explicit consent).
– To monitor and analyze usage trends to improve user experience.
– To detect, prevent, and address technical or security issues.

Who We Share Your Data With

We do not sell or trade your personal data. We may share your information with trusted third‑party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. These may include:

– Payment processors (e.g., Stripe, PayPal)
– Hosting and cloud service providers
– Email marketing platforms (if you opt in)
– Security and backup services

If you request a password reset, your IP address will be included in the reset email.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow‑up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We retain order and subscription data for as long as necessary to fulfill the purposes for which it was collected, including for accounting and legal compliance. You may request deletion of your personal data at any time (subject to legal obligations).

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To exercise your rights, please contact us at info@elitewebmaintenance.net.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Additionally, your data may be processed by our third‑party service providers located in various countries, including the United States. We ensure that appropriate safeguards are in place for any international data transfers.

Contact Information

If you have any questions about this privacy policy or our data practices, please contact us at:

Elite Web Maintenance LLC
4055 W Barry Ave, Chicago, IL 60641, USA
Email: info@elitewebmaintenance.net

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.